Executive Development Programme in Conflict Resolution Management with Emotional Intelligence
-- viewing nowThe Executive Development Programme in Conflict Resolution Management with Emotional Intelligence is a certificate course designed to empower professionals with the skills necessary to handle conflicts effectively and intelligently. This program emphasizes the importance of emotional intelligence in managing disputes, fostering positive work environments, and driving business success.
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Course Details
• Understanding Conflict Resolution Management: An Overview
• The Role of Emotional Intelligence in Conflict Resolution
• Identifying Sources of Conflict in the Workplace
• Effective Communication Strategies for Conflict Resolution
• Conflict Resolution Techniques: Negotiation, Mediation, and Collaboration
• Building Trust and Strengthening Relationships in Conflict Situations
• Managing Emotions During Conflict: Self-Awareness and Self-Management
• Developing Empathy and Perspective-Taking Skills for Conflict Resolution
• Conflict Resolution Best Practices for Leaders and Managers
• Creating a Culture of Conflict Resolution and Emotional Intelligence in the Organization
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Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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