Executive Development Programme in CRT Management Techniques
-- ViewingNowThe Executive Development Programme in CRT (Customer Relationship Techniques) Management Techniques is a certificate course designed to enhance professional skills in customer relationship management. This programme emphasizes the importance of CRT in today's service-driven economy, where customer satisfaction and loyalty are critical to business success.
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CRT Management Techniques: An Overview
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Understanding Change Management
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Effective Communication in Change Management
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Stakeholder Analysis and Engagement
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Leading Through Change: Best Practices
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Resistance Management: Overcoming Barriers to Change
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Implementing and Sustaining Change: Tools and Techniques
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Assessing and Evaluating Change Management Initiatives
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Building a Change-Agile Organization
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