Professional Certificate in Intercultural Sensitivity: Communication Skills
-- ViewingNowThe Professional Certificate in Intercultural Sensitivity: Communication Skills is a vital course that empowers learners with the essential skills required to navigate today's diverse and globalized work environments. This certificate course emphasizes the importance of cultural intelligence, equipping learners with the tools to communicate effectively and build meaningful relationships across different cultures.
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โข Understanding Intercultural Sensitivity: Defining Key Terms
โข The Importance of Intercultural Sensitivity in Professional Communication
โข Effective Cross-Cultural Communication Techniques
โข Recognizing and Overcoming Cultural Bias in Communication
โข Verbal and Non-Verbal Communication Across Cultures
โข Building Rapport in Intercultural Professional Settings
โข Conflict Resolution and Negotiation in Intercultural Contexts
โข Best Practices for Email and Written Communication in a Multicultural Workplace
โข Intercultural Presentations and Public Speaking
โข Developing Intercultural Awareness through Case Studies and Scenarios
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