Certificate in Customer Relationship Management Mastery: Impactful
-- ViewingNowThe Certificate in Customer Relationship Management Mastery is a crucial course designed to empower learners with essential skills for career advancement. This certificate course highlights the importance of customer relationship management (CRM) in today's business landscape.
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GBP £ 149
GBP £ 215
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โข CRM Fundamentals
โข Understanding Customer Needs and Expectations
โข Building Customer Relationships through Effective Communication
โข Implementing CRM Strategies for Customer Retention
โข Leveraging Data and Analytics in CRM
โข Multi-Channel Customer Engagement
โข Personalization and Customization in CRM
โข Managing Customer Service through CRM Systems
โข CRM Ethics and Compliance
โข Continuous Improvement in CRM
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