Professional Certificate in Service Industry Root Analysis
-- ViewingNowThe Professional Certificate in Service Industry Root Analysis is a comprehensive course designed to empower learners with crucial skills for success in the service industry. This program emphasizes the importance of root cause analysis in identifying and solving problems, a key ability that is highly sought after by employers in this field.
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โข Root Cause Analysis in Service Industry
โข Identifying Service Quality Issues
โข Tools and Techniques for Root Cause Analysis
โข Data Collection Methods in Root Cause Analysis
โข 5 Whys and Fishbone Diagrams
โข Statistical Analysis in Root Cause Analysis
โข Corrective Action Planning
โข Implementing and Monitoring Corrective Actions
โข Continuous Improvement in Service Industry
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