Global Certificate in Retail Store Operations: Operational Excellence
-- ViewingNowThe Global Certificate in Retail Store Operations: Operational Excellence is a comprehensive course designed to enhance your retail management skills. This certificate program emphasizes the importance of operational efficiency, customer service, and loss prevention in retail store operations.
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GBP £ 149
GBP £ 215
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โข Retail Store Operations Management: This unit will cover the fundamental concepts and best practices in retail store operations management, including store layout, visual merchandising, and employee training.
โข Inventory Management: This unit will focus on inventory control techniques, demand forecasting, and inventory turnover, with the aim of minimizing stockouts and overstocks.
โข Loss Prevention and Shrinkage Management: This unit will discuss the causes and consequences of retail shrinkage, as well as strategies for preventing and mitigating theft, fraud, and damage.
โข Customer Service Excellence: This unit will emphasize the importance of customer service in retail store operations, including techniques for handling customer complaints and building customer loyalty.
โข Sales Analytics and Reporting: This unit will explore the use of data and analytics in retail sales, including sales tracking, performance measurement, and trend analysis.
โข Health and Safety Compliance: This unit will cover the legal and ethical responsibilities of retail store operators regarding health and safety, including emergency preparedness and response planning.
โข Sustainability and Environmental Responsibility: This unit will discuss the role of retail store operations in promoting sustainability and reducing environmental impact, including waste reduction and energy efficiency.
โข Technology Integration in Retail Store Operations: This unit will examine the latest technologies used in retail store operations, such as point-of-sale systems, mobile devices, and data analytics platforms.
โข Global Retail Trends and Innovations: This unit will explore the latest trends and innovations in global retail, including e-commerce, omnichannel retailing, and pop-up stores.
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