Executive Development Programme in Customer Insights Psychology
-- ViewingNowThe Executive Development Programme in Customer Insights Psychology is a certificate course designed to empower professionals with the essential skills needed to thrive in today's customer-centric business landscape. This programme delves into the psychology behind customer behavior, enabling learners to understand and anticipate customer needs, preferences, and motivations.
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โข Introduction to Customer Insights Psychology
โข Understanding Customer Behavior and Decision Making
โข The Role of Emotions in Customer Experience
โข Primary and Secondary Research Methods in Customer Insights
โข Utilizing Neuroscience in Customer Insights
โข Customer Segmentation and Persona Development
โข Practical Applications of Customer Insights in Business Strategy
โข Ethical Considerations in Customer Insights Psychology
โข Measuring and Analyzing Customer Insights Data
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