Executive Development Programme in Customer Engagement Optimization and Mastery
-- ViewingNowThe Executive Development Programme in Customer Engagement Optimization and Mastery is a certificate course designed to empower professionals with the skills necessary to excel in customer engagement. This program underscores the importance of customer engagement as a key driver of business growth and success.
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โข Customer Engagement Strategies
โข Understanding Customer Lifetime Value (CLV)
โข Multi-Channel Customer Engagement
โข Personalization and Segmentation Techniques
โข Customer Experience (CX) Management
โข Data-Driven Customer Engagement
โข Artificial Intelligence (AI) in Customer Engagement
โข Voice of the Customer (VoC) Programs
โข Customer Feedback Analysis and Insights
โข Measuring and Improving Customer Engagement Metrics
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