Certificate in Sales Psychology for Customer Insights
-- ViewingNowThe Certificate in Sales Psychology for Customer Insights is a comprehensive course designed to empower learners with the essential skills needed to excel in sales and customer relationship management. This course highlights the importance of understanding customer behavior, decision-making processes, and emotional intelligence in sales.
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โข Understanding Sales Psychology
โข Primary & Secondary Research Methods for Customer Insights
โข Behavioral Economics in Sales
โข Customer Decision-Making Process
โข Influence Techniques in Sales
โข Body Language & Verbal Communication in Sales
โข Customer Value Proposition &
โข Objection Handling & Negotiation Skills
โข Leveraging CRM for Customer Insights
โข Measuring Sales Psychology Effectiveness
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