Global Certificate in Advanced Conflict Resolution: EQ Mastery
-- ViewingNowThe Global Certificate in Advanced Conflict Resolution: EQ Mastery is a comprehensive course designed to equip learners with the essential skills necessary for career advancement in today's complex and dynamic work environment. This course focuses on developing learners' emotional intelligence (EQ) to manage conflicts effectively and foster positive relationships in the workplace.
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โข Unit 1: Understanding Emotional Intelligence (EQ) & its Role in Conflict Resolution
โข Unit 2: Developing Self-Awareness: The Core of EQ Mastery
โข Unit 3: Mastering Self-Regulation in Emotionally Charged Situations
โข Unit 4: Motivating Others through Empathy & Emotional Understanding
โข Unit 5: Building Strong Social Skills: Crucial for Conflict Management
โข Unit 6: Advanced Negotiation Techniques: EQ-Driven Approaches
โข Unit 7: Conflict Transformation: Turning Disputes into Opportunities
โข Unit 8: Mediation Skills for Global Conflict Resolution
โข Unit 9: Cross-Cultural Conflict Sensitivity & EQ Adaptation
โข Unit 10: Developing & Implementing a Comprehensive Conflict Resolution Strategy
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