Executive Development Programme in Conflict Resolution: EQ Essentials

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The Executive Development Programme in Conflict Resolution: EQ Essentials is a certificate course that holds immense importance in today's professional landscape. As businesses globalize and workplaces diversify, conflicts become inevitable, making the demand for skilled conflict resolvers soar in every industry.

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This course empowers learners with Emotional Intelligence (EQ) essentials, equipping them with the skills to manage and resolve conflicts effectively. By understanding the emotional and social elements of conflicts, learners can foster better collaboration, strengthen relationships, and create a more harmonious work environment. By enrolling in this programme, learners can expect to: Enhance their EQ skills to identify and manage emotions during conflicts Develop a strategic approach to conflict resolution, incorporating mediation, negotiation, and facilitation techniques Cultivate resilience and adaptability, strengthening their leadership abilities and career growth potential In essence, this course not only addresses the practical needs of navigating professional conflicts but also prioritizes personal growth and development, empowering individuals to excel in their careers and positively impact their organizations.

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ใ‚ณใƒผใ‚น่ฉณ็ดฐ

โ€ข Understanding Conflict: Types, Causes, and Dynamics
โ€ข Emotional Intelligence (EQ): Definition, Importance, and Components
โ€ข EQ and Conflict Resolution: The Power of Empathy and Active Listening
โ€ข Effective Communication Skills for Conflict Management
โ€ข Negotiation Techniques in Conflict Resolution
โ€ข Mediation and Facilitation: Roles, Processes, and Best Practices
โ€ข Conflict Resolution in Teams: Building Trust and Collaboration
โ€ข Conflict Resolution in Cross-Cultural Contexts
โ€ข Developing a Conflict Resolution Strategy for Organisational Success
โ€ข Sustaining Long-Term Conflict Resolution: Measurement, Evaluation, and Continuous Improvement

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Conflict resolution professionals need a strong emotional intelligence (EQ) skill set to succeed in the UK job market. This 3D pie chart represents the demand for EQ-related skills in this field. **Negotiation** (25% demand) is a critical skill in conflict resolution, as it enables professionals to find common ground and reach agreements. In high-stress situations, a strong negotiation skill set is essential. **Mediation** (20% demand) is a process in which a neutral third party assists disputing parties in reaching a resolution. Mediators facilitate communication and help the parties identify and negotiate their interests. Effective **communication** (30% demand) is the foundation of conflict resolution. Conflict resolution professionals must be able to convey ideas clearly and tactfully, engage in active listening, and empathize with diverse perspectives. **Emotional Intelligence** (25% demand) is the ability to recognize and manage one's emotions and understand the emotions of others. Emotionally intelligent professionals are more adept at managing interpersonal relationships, reducing stress, and overcoming challenges in conflict resolution. This Executive Development Programme in Conflict Resolution: EQ Essentials prepares professionals for success in the UK market by focusing on these in-demand skills.

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ใ‚ตใƒณใƒ—ใƒซ่จผๆ˜Žๆ›ธใฎ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN CONFLICT RESOLUTION: EQ ESSENTIALS
ใซๆŽˆไธŽใ•ใ‚Œใพใ™
ๅญฆ็ฟ’่€…ๅ
ใงใƒ—ใƒญใ‚ฐใƒฉใƒ ใ‚’ๅฎŒไบ†ใ—ใŸไบบ
UK School of Management (UKSM)
ๆŽˆไธŽๆ—ฅ
05 May 2025
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