Professional Certificate in Empathy and Listening Skills Development
-- ViewingNowThe Professional Certificate in Empathy and Listening Skills Development is a course designed to enhance essential communication skills for career advancement. This program focuses on empathy, active listening, and emotional intelligence, which are crucial in today's diverse and dynamic workplaces.
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GBP £ 149
GBP £ 215
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โข Understanding Empathy: Definition, Importance, and Benefits
โข Active Listening: Techniques and Best Practices
โข Effective Communication and its Relation to Empathy
โข Emotional Intelligence and Empathy Development
โข Barriers to Empathy and Listening: Identification and Overcoming
โข Body Language: Non-Verbal Communication and Empathy
โข Conflict Resolution: Empathetic Approaches
โข Empathy in Customer Service: Enhancing Customer Experience
โข Empathy in the Workplace: Building Stronger Teams and Relationships
โข Assessing and Improving Empathy and Listening Skills
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