Executive Development Programme in UX Design User Experience: Customer Satisfaction
-- ViewingNowThe Executive Development Programme in UX Design, focusing on User Experience: Customer Satisfaction, is a certificate course that emphasizes the importance of user-centered design in today's digital landscape. With the increasing industry demand for UX designers, this programme equips learners with essential skills to enhance customer satisfaction, improve products, and drive business success.
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โข User-Centered Design: This unit will cover the fundamental principles of user-centered design and how to apply them to create user-friendly interfaces.
โข User Research: This unit will teach participants how to conduct user research, collect data, and analyze it to inform UX design decisions.
โข Information Architecture: This unit will cover best practices for organizing information and structuring content to improve usability.
โข Interaction Design: This unit will focus on designing intuitive and engaging interactions that meet user needs and expectations.
โข Usability Testing: This unit will teach participants how to conduct usability tests, analyze the results, and make data-driven design decisions.
โข Visual Design: This unit will cover the principles of visual design, including typography, color, and layout, to create visually appealing interfaces.
โข Accessibility: This unit will teach participants how to design interfaces that are accessible to all users, including those with disabilities.
โข UX Strategy: This unit will cover how to align UX design with business goals, measure the impact of UX design on customer satisfaction, and communicate the value of UX design to stakeholders.
โข UX Design Tools and Techniques: This unit will cover various UX design tools and techniques, including wireframing, prototyping, and user flows.
โข UX Design Trends and Best Practices: This unit will cover the latest UX design trends and best practices, including responsive design, mobile-first design, and user-driven innovation.
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