Certificate in Workplace Investigations and Mediation
-- ViewingNowThe Certificate in Workplace Investigations and Mediation is a comprehensive course designed to equip learners with essential skills for resolving disputes and conducting fair and thorough investigations in the workplace. This course is crucial in today's industry, where maintaining a positive and productive work environment is vital for business success.
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โข Unit 1: Introduction to Workplace Investigations
โข Unit 2: Legal Framework for Workplace Investigations
โข Unit 3: Conducting Effective Interviews and Information Gathering
โข Unit 4: Analysis of Evidence and Finding Facts
โข Unit 5: Writing Investigation Reports
โข Unit 6: Mediation Principles and Techniques
โข Unit 7: Preparing for a Mediation Session
โข Unit 8: Facilitating Productive Mediation Conversations
โข Unit 9: Reaching Resolutions and Creating Agreements
โข Unit 10: Follow-up and Monitoring Mediation Outcomes
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