Global Certificate in Retail Sales: Strategic Approaches
-- ViewingNowThe Global Certificate in Retail Sales: Strategic Approaches is a comprehensive course designed to empower retail professionals with advanced sales techniques and strategic planning skills. In an industry where success hinges on customer engagement, this program focuses on fostering a deep understanding of buyer behaviors, sales psychology, and data-driven decision-making.
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โข Retail Sales Fundamentals: Understanding the retail landscape, customer service skills, product knowledge, and sales techniques.
โข Sales Data Analysis: Analyzing sales data to identify trends, opportunities, and areas for improvement.
โข Strategic Planning: Developing sales strategies to achieve business goals, including forecasting and setting sales targets.
โข Merchandising and Display: Maximizing product visibility, creating eye-catching displays, and optimizing inventory management.
โข Customer Relationship Management (CRM): Building and maintaining customer relationships, customer segmentation, and personalized selling.
โข Digital Retailing: Leveraging digital tools and platforms to enhance the sales process, including social media, email marketing, and e-commerce.
โข Sales Leadership and Team Management: Building and leading a sales team, coaching and mentoring, and performance management.
โข Legal and Ethical Considerations: Understanding legal and ethical considerations in retail sales, including consumer protection laws, data privacy, and ethical selling practices.
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