Certificate in Retail Sales Relationship Building
-- ViewingNowThe Certificate in Retail Sales Relationship Building is a comprehensive course designed to enhance the skills of retail professionals. This program emphasizes the importance of building strong customer relationships, a critical aspect of retail success.
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โข Effective Communication in Retail Sales
โข Building Customer Relationships
โข Active Listening and Questioning Techniques
โข Understanding Customer Needs and Wants
โข Personalizing the Customer Experience
โข Handling Customer Complaints and Difficult Situations
โข Follow-up and Retention Strategies
โข Body Language and Non-Verbal Communication
โข Building Trust and Credibility
โข Measuring and Evaluating Customer Satisfaction
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