Executive Development Programme in Automotive Retail Customer Service Optimization

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The Executive Development Programme in Automotive Retail Customer Service Optimization is a certificate course designed to enhance the skills of professionals in the automotive industry. This program emphasizes the importance of providing exceptional customer service, a critical factor in achieving business growth and success in this sector.

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ใ“ใฎใ‚ณใƒผใ‚นใซใคใ„ใฆ

With increasing industry demand for skilled customer service professionals, this course equips learners with essential skills for career advancement. It covers topics such as customer relationship management, communication skills, and service optimization strategies. By completing this program, learners will gain a competitive edge, demonstrate a commitment to professional development, and be better prepared to meet the evolving needs of the automotive retail industry. In summary, this course is important for professionals seeking to advance their careers in the automotive retail industry, and it addresses a critical industry demand for skilled customer service professionals, providing learners with essential skills for career growth and success.

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ใ‚ณใƒผใ‚น่ฉณ็ดฐ

โ€ข Automotive Retail Customer Service Fundamentals
โ€ข Understanding Customer Segments and Needs
โ€ข Enhancing Customer Experience in Automotive Retail
โ€ข Effective Communication and Interpersonal Skills for Automotive Sales
โ€ข Leveraging Technology in Automotive Retail Customer Service
โ€ข Utilizing Data Analytics in Automotive Retail Customer Service
โ€ข Managing Customer Complaints and Conflict Resolution
โ€ข Building Loyalty and Retention in Automotive Retail Customer Service
โ€ข Implementing Continuous Improvement Strategies in Automotive Retail Customer Service

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ใ‚ตใƒณใƒ—ใƒซ่จผๆ˜Žๆ›ธใฎ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN AUTOMOTIVE RETAIL CUSTOMER SERVICE OPTIMIZATION
ใซๆŽˆไธŽใ•ใ‚Œใพใ™
ๅญฆ็ฟ’่€…ๅ
ใงใƒ—ใƒญใ‚ฐใƒฉใƒ ใ‚’ๅฎŒไบ†ใ—ใŸไบบ
UK School of Management (UKSM)
ๆŽˆไธŽๆ—ฅ
05 May 2025
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