Executive Development Programme in Social Media Crisis Management for Travel
-- ViewingNowThe Executive Development Programme in Social Media Crisis Management for Travel is a certificate course designed to address the growing demand for crisis management skills in the travel industry. As businesses increasingly rely on social media for marketing and customer engagement, the risk of social media crises has become a significant concern.
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⢠Social Media Crisis Management for Travel: An Overview
⢠Understanding Social Media Landscape in Travel Industry
⢠Identifying Social Media Crisis: Early Warning Signals
⢠Creating a Crisis Management Plan for Social Media
⢠Best Practices in Managing Social Media Crisis for Travel
⢠Stakeholder Engagement and Communication during Crisis
⢠Monitoring and Measuring Social Media Crisis Management
⢠Building a Resilient Online Reputation: Pre-Crisis Planning
⢠Case Studies: Successful Social Media Crisis Management in Travel
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