Certificate in Digital Hospitality Crisis Communication
-- ViewingNowThe Certificate in Digital Hospitality Crisis Communication is a crucial course designed to equip learners with the essential skills needed to navigate and mitigate crises in the digital age. This program focuses on the hospitality industry, where reputation management is paramount.
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⢠Understanding Digital Hospitality
⢠Crisis Communication Fundamentals
⢠Developing a Crisis Communication Plan
⢠Digital Platforms for Crisis Communication
⢠Stakeholder Engagement in Crisis Situations
⢠Social Media Monitoring and Response
⢠Legal and Ethical Considerations in Crisis Communication
⢠Training and Exercising for Crisis Communication
⢠Measuring Effectiveness in Crisis Communication
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