Executive Development Programme in Incident Handling Incident Recovery Training
-- ViewingNowThe Executive Development Programme in Incident Handling & Incident Recovery is a comprehensive certificate course, designed to empower professionals with the necessary skills to manage and recover from IT incidents effectively. In an era where businesses are increasingly dependent on technology, the importance of incident management cannot be overstated.
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⢠Introduction to Incident Handling and Recovery
⢠Understanding the Importance of Incident Management
⢠The Incident Handling Lifecycle
⢠Identifying and Categorizing Incidents
⢠Incident Response Planning and Strategy
⢠Implementing Effective Incident Handling Techniques
⢠Communication and Coordination During an Incident
⢠Post-Incident Review and Lessons Learned
⢠Incident Recovery and Resuming Normal Operations
⢠Best Practices in Incident Handling and Recovery
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