Certificate in Responsible Food and Beverage Service
-- ViewingNowThe Certificate in Responsible Food and Beverage Service is a crucial course for hospitality professionals. It focuses on responsible alcohol service, ensuring learners understand the importance of preventing alcohol-related harm.
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⢠Alcohol Awareness and Responsible Service: Understanding alcohol and its effects, assessing intoxication levels, and responsible service practices.
⢠Food Allergies and Intolerances: Recognizing symptoms of food allergies, intolerances, and other dietary restrictions, and taking appropriate actions to ensure customer safety.
⢠Safe Food Handling: Proper food handling techniques, including receiving, storing, preparing, and serving food to prevent foodborne illnesses.
⢠Hygiene and Sanitation: Maintaining a clean and sanitary work environment, personal hygiene practices, and understanding the importance of proper sanitation procedures.
⢠Customer Service: Providing excellent customer service, handling customer complaints, and ensuring a positive dining experience for guests.
⢠Local Regulations and Compliance: Understanding and adhering to local laws and regulations related to the sale and service of food and alcohol.
⢠Conflict Resolution: Effectively managing conflicts and difficult situations that may arise in a food and beverage service setting.
⢠Emergency Procedures: Developing and implementing emergency procedures, including first aid, fire safety, and evacuation plans.
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