Global Certificate in Customer Journey Mapping: Conversion Insights
-- ViewingNowThe Global Certificate in Customer Journey Mapping: Conversion Insights is a comprehensive course that emphasizes the importance of understanding and optimizing the customer journey to increase conversions. This course is essential in today's industry, where businesses compete to provide exceptional customer experiences that set them apart from the competition.
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⢠Customer Journey Mapping Fundamentals
⢠Understanding Customer Segments
⢠Touchpoints and Channels Analysis
⢠Customer Experience Metrics
⢠Conversion Insights and Data Analysis
⢠Designing Customer-Centric Strategies
⢠Digital Tools for Customer Journey Mapping
⢠Optimizing Customer Touchpoints for Conversion
⢠Mapping Emotional Connections in Customer Journeys
⢠Continuous Improvement: Iterating Customer Journey Maps
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