Masterclass Certificate in Service Industry Root Source
-- ViewingNowThe Masterclass Certificate in Service Industry Root Source course is a comprehensive program designed to equip learners with essential skills for success in the service industry. This course emphasizes the importance of understanding and addressing the root source of customer needs, enabling learners to provide exceptional service and drive customer satisfaction.
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⢠Service Industry Foundations
⢠Root Cause Analysis in Service Industry
⢠Service Blueprinting: Designing Service Experiences
⢠Quality Management Principles for Service Industry
⢠Customer Experience Management
⢠Service Recovery: Turning Negatives into Positives
⢠Employee Engagement and Service Delivery
⢠Service Metrics and Analytics
⢠Continuous Improvement in Service Industry
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