Executive Development Programme in Service Industry Root Factors
-- ViewingNowThe Executive Development Programme in Service Industry Root Factors certificate course is a comprehensive training program designed to equip learners with essential skills for success in the service industry. This course emphasizes the importance of understanding root factors that contribute to the success of service-based businesses, making it highly relevant in today's service-driven economy.
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⢠Service Industry Overview
⢠Importance of Executive Development in Service Industry
⢠Understanding Customer Needs and Expectations
⢠Root Cause Analysis in Service Industry
⢠Quality Management and Service Improvement
⢠Service Recovery and Crisis Management
⢠Employee Engagement and Training Strategies
⢠Utilizing Technology in Service Delivery
⢠Measuring Service Quality and Performance Metrics
⢠Innovation and Competitive Advantage in Service Industry
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