Certificate in Consulting Quality Management Essentials
-- ViewingNowThe Certificate in Consulting Quality Management Essentials is a comprehensive course that equips learners with the fundamental skills necessary to excel in Quality Management Consulting. This program emphasizes the importance of understanding and implementing quality management principles to enhance organizational efficiency and effectiveness.
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⢠Introduction to Quality Management
⢠The Seven Quality Tools
⢠Statistical Process Control (SPC)
⢠Root Cause Analysis (RCA) and Corrective Action
⢠Continuous Improvement Processes (CIP)
⢠Quality Standards and Certifications (e.g. ISO 9001)
⢠Change Management in Quality Systems
⢠Quality Metrics and Key Performance Indicators (KPIs)
⢠Customer Satisfaction and Voice of the Customer (VoC)
⢠Consulting Best Practices in Quality Management
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