Executive Development Programme in Officer Communication Skills
-- ViewingNowThe Executive Development Programme in Officer Communication Skills is a certificate course designed to enhance the communicative abilities of working professionals. In an increasingly globalized and competitive world, effective communication has become a critical factor for career advancement and organizational success.
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⢠Effective Communication Strategies: Techniques to improve verbal and written communication, including active listening, clear messaging, and adapting to different audiences.
⢠Business Etiquette and Professionalism: Understanding formal and informal business communication norms, cultural sensitivity, and maintaining professionalism in various situations.
⢠Presentation Skills: Techniques for delivering impactful presentations, including body language, voice modulation, and visual aid usage.
⢠Negotiation and Conflict Resolution: Strategies for successful negotiation and conflict resolution, including preparing for negotiations, understanding different negotiation styles, and resolving conflicts effectively.
⢠Interpersonal Communication: Building and maintaining positive relationships with colleagues and stakeholders, managing emotions, and providing constructive feedback.
⢠Writing Skills for Business: Techniques for writing clear and concise business documents, including emails, reports, and proposals.
⢠Public Speaking: Techniques for delivering speeches in front of large audiences, including overcoming stage fright, structuring speeches, and using storytelling techniques.
⢠Cross-Cultural Communication: Strategies for effective communication in a multicultural environment, including understanding cultural norms, avoiding stereotypes, and building rapport across cultures.
⢠Media and Crisis Communication: Techniques for communicating with the media during a crisis, including preparing for press conferences, delivering difficult messages, and handling difficult questions.
⢠Leadership Communication: Strategies for effective communication as a leader, including inspiring and motivating teams, communicating vision and strategy, and building trust.
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