Global Certificate in Online Review Response
-- ViewingNowThe Global Certificate in Online Review Response course is a must for professionals aiming to excel in customer service and online reputation management. This course emphasizes the importance of responding to online reviews, which are critical in today's digital world.
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⢠Unit 1: Introduction to Online Review Response
⢠Unit 2: Importance of Online Reviews in Business
⢠Unit 3: Best Practices for Online Review Response
⢠Unit 4: Crafting Effective Response Strategies
⢠Unit 5: Tone and Language in Review Response
⢠Unit 6: Dealing with Negative Reviews
⢠Unit 7: Leveraging Positive Reviews for Business Growth
⢠Unit 8: Analyzing and Measuring Review Response Impact
⢠Unit 9: Legal and Ethical Considerations in Online Review Response
⢠Unit 10: Advanced Review Response Techniques and Trends
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