Executive Development Programme in Strategic Crisis Communication Management and Planning
-- ViewingNowThe Executive Development Programme in Strategic Crisis Communication Management and Planning is a certificate course designed to empower professionals with the skills to manage and plan effective crisis communication strategies. In an era of constant disruption and unpredictability, this programme is more important than ever, with industry demand for crisis communication experts at an all-time high.
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⢠Strategic Crisis Communication Planning: Developing a comprehensive crisis communication plan for effective management.
⢠Crisis Communication Theory: Understanding the fundamental principles and theories of crisis communication.
⢠Stakeholder Communication Management: Identifying and addressing the concerns of various stakeholders during a crisis.
⢠Media Relations: Building and maintaining positive relationships with the media during times of crisis.
⢠Social Media Management: Leveraging social media for crisis communication, monitoring online conversations, and managing reputations.
⢠Crisis Simulation Exercises: Participating in mock crisis scenarios to test and refine communication strategies.
⢠Ethical Considerations in Crisis Communication: Exploring ethical dilemmas and decision-making in crisis situations.
⢠Crisis Communication Metrics: Measuring the effectiveness of crisis communication efforts and adjusting strategies accordingly.
⢠Post-Crisis Recovery: Developing and implementing strategies to restore reputation and trust following a crisis.
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