Certificate in Quality Management Processes for Excellence
-- ViewingNowThe Certificate in Quality Management Processes for Excellence is a comprehensive course designed to empower learners with the necessary skills to excel in quality management roles. This course emphasizes the importance of implementing effective quality processes, ensuring customer satisfaction, and driving organizational success.
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⢠Introduction to Quality Management Processes
⢠Understanding Customer Requirements and Expectations
⢠Quality Management Systems (QMS) and Standards (ISO 9001)
⢠Process Approach and Improvement Techniques ( Six Sigma, Lean)
⢠Quality Control Tools and Techniques (FMEA, SPC, Control Charts)
⢠Managing Quality Costs and Metrics
⢠Continuous Improvement Methodologies (Kaizen, PDCA)
⢠Human Factors and Quality Management
⢠Quality Management in Supply Chain Management
⢠Achieving Quality Management for Excellence (Malcolm Baldrige, EFQM)
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