Global Certificate in Government Quality Assurance Standards
-- ViewingNowThe Global Certificate in Government Quality Assurance Standards course is a comprehensive program designed to provide learners with the essential skills needed to excel in quality assurance within the public sector. This course is critical for individuals seeking to advance their careers in government and ensure compliance with international quality standards.
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⢠Quality Management Fundamentals: Overview of quality management principles, concepts, and terminology.
⢠Government Quality Assurance Standards: Introduction to global quality assurance standards specific to government organizations, including ISO 9001:2015 and related guidelines.
⢠Quality Policy and Objectives: Development, implementation, and management of quality policies, objectives, and targets within government agencies.
⢠Quality Assurance Processes: Design, documentation, and improvement of quality assurance processes, including planning, monitoring, and measurement.
⢠Quality Control Techniques: Implementation of quality control tools and techniques, such as statistical process control, root cause analysis, and quality audits.
⢠Risk Management in Government Quality Assurance: Identification, assessment, and management of risks and opportunities in government quality assurance.
⢠Continual Improvement in Government Quality Assurance: Methods and strategies for implementing continual improvement in government quality assurance.
⢠Stakeholder Engagement and Communication: Effective engagement and communication with stakeholders, including employees, customers, and regulators.
⢠Performance Measurement and Evaluation: Development and implementation of performance metrics, measures, and evaluation methods for government quality assurance.
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