Executive Development Programme in EQ-Driven Conflict Resolution Strategies
-- ViewingNowThe Executive Development Programme in EQ-Driven Conflict Resolution Strategies certificate course is a crucial training programme designed to equip learners with the necessary skills to manage and resolve conflicts in the workplace effectively. This course emphasizes the significance of Emotional Intelligence (EQ) in handling disputes, fostering positive work relationships, and creating a harmonious work environment.
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⢠Understanding Emotional Intelligence (EQ): Definition, Importance, and Components
⢠Emotional Self-Awareness: Recognizing and Understanding Own Emotions
⢠Emotional Self-Regulation: Managing and Controlling Own Emotions
⢠Social Awareness: Understanding Others' Emotions and Perspectives
⢠Relationship Management: Building and Maintaining Positive Interpersonal Relationships
⢠Conflict Identification and Analysis: Recognizing and Analyzing Different Types of Conflicts
⢠Conflict Resolution Strategies: Collaborative, Competing, Compromising, Avoiding, and Accommodating Approaches
⢠EQ-Driven Conflict Resolution: Leveraging Emotional Intelligence to Resolve Conflicts Effectively
⢠Building and Leading High-Performing Teams: Using EQ to Foster Teamwork and Collaboration
⢠Communication and Negotiation Skills: Effective Communication and Negotiation Strategies in Conflict Resolution
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