Professional Certificate in Feedback & Coaching Skills: Smarter Outcomes
-- ViewingNowThe Professional Certificate in Feedback & Coaching Skills: Smarter Outcomes is a comprehensive course designed to enhance your ability to provide effective feedback and coaching in the workplace. This certificate program emphasizes the importance of constructive communication in driving employee performance, boosting productivity, and fostering a positive work environment.
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⢠Understanding Feedback and Coaching: This unit will cover the basics of feedback and coaching, including the differences between the two and their importance in the workplace.
⢠Effective Communication Skills: This unit will focus on developing strong communication skills, including active listening and clear, concise communication.
⢠Giving Constructive Feedback: This unit will teach participants how to give feedback that is specific, objective, and actionable, while avoiding defensiveness and blame.
⢠Receiving Feedback: This unit will help participants learn how to receive feedback with an open mind, and use it to improve their performance.
⢠Goal Setting and Action Planning: This unit will cover the importance of setting clear, specific goals and developing action plans to achieve them.
⢠Building Trust and Rapport: This unit will focus on building trust and rapport with coaching partners, which is essential for a successful coaching relationship.
⢠Coaching Models and Frameworks: This unit will introduce participants to various coaching models and frameworks that can be used to structure coaching sessions.
⢠Ethics and Professional Standards: This unit will cover the ethical and professional standards that coaches should adhere to, including confidentiality and informed consent.
⢠Evaluating Coaching Effectiveness: This unit will teach participants how to evaluate the effectiveness of their coaching, and make adjustments as needed.
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