Executive Development Programme in Conflict Resolution Skills & Emotional Intelligence
-- ViewingNowThe Executive Development Programme in Conflict Resolution Skills & Emotional Intelligence is a certificate course designed to empower professionals with the ability to manage and resolve conflicts effectively. This programme emphasizes the importance of emotional intelligence in the workplace, teaching learners how to understand and manage their own emotions, as well as empathize with others.
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⢠Understanding Conflict Resolution: An Introduction
⢠The Role of Emotional Intelligence in Conflict Management
⢠Identifying Sources of Conflict in the Workplace
⢠Effective Communication Strategies in Conflict Resolution
⢠Building Trust and Repairing Relationships
⢠Mediation Techniques for Successful Conflict Resolution
⢠Negotiation Skills for Resolving Disputes
⢠Conflict Resolution in Diverse and Multicultural Settings
⢠Developing Emotional Intelligence for Conflict Prevention
⢠Creating a Culture of Resolution: Sustaining Conflict Resolution Skills
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