Professional Certificate in Coaching & Mentoring: Developmental Skills
-- ViewingNowThe Professional Certificate in Coaching & Mentoring: Developmental Skills is a comprehensive course designed to equip learners with essential coaching and mentoring skills that can significantly enhance their career advancement opportunities. This course is crucial in today's rapidly evolving work environment, where coaching and mentoring have become vital tools for employee development and retention.
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⢠Unit 1: Introduction to Coaching & Mentoring: Defining the roles, benefits, and core competencies of coaching and mentoring in professional settings.
⢠Unit 2: Active Listening & Communication: Developing essential skills for effective communication, including verbal and non-verbal cues, and empathic listening.
⢠Unit 3: Goal-setting & Action Planning: Establishing SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and creating actionable plans to reach them.
⢠Unit 4: Building Trust & Rapport: Exploring the importance of trust and rapport in coaching relationships and techniques for establishing and maintaining them.
⢠Unit 5: Providing Constructive Feedback: Practicing effective feedback delivery, including the sandwich method and using specific, behavior-focused language.
⢠Unit 6: Mentoring Best Practices: Understanding the differences between coaching and mentoring, and implementing best practices for mentoring relationships.
⢠Unit 7: Ethical Considerations in Coaching & Mentoring: Examining ethical dilemmas and developing strategies for maintaining professionalism and confidentiality.
⢠Unit 8: Diversity, Equity, & Inclusion: Fostering an inclusive coaching environment, understanding cultural nuances, and addressing unconscious bias.
⢠Unit 9: Coaching Tools & Techniques: Utilizing various coaching models, assessments, and tools to enhance the coaching experience.
⢠Unit 10: Evaluating Coaching Effectiveness: Measuring coaching success through feedback, assessments, and data analysis.
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