Global Certificate in Building Assertiveness: Communication Skills
-- ViewingNowThe Global Certificate in Building Assertiveness: Communication Skills is a vital course designed to enhance your communication abilities, boost confidence, and promote career growth. This certificate program is increasingly important in today's professional world, where effective communication is the cornerstone of success.
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⢠Understanding Assertiveness: Definition, Benefits and Importance
⢠Effective Communication Skills: Active Listening, Body Language and Tone
⢠Recognizing and Managing Emotions: Empathy, Anger and Anxiety Management
⢠Building Confidence: Overcoming Fear, Self-Doubt and Negative Self-Talk
⢠Setting Boundaries: Saying No, Dealing with Conflict and Difficult People
⢠Assertive Communication Techniques: "I" Statements, Fogging and Broken Records
⢠Handling Criticism and Feedback: Responding Assertively, Avoiding Defensiveness
⢠Influencing Skills: Persuasion, Negotiation and Building Rapport
⢠Assertiveness in the Workplace: Dealing with Challenging Situations and Colleagues
⢠Maintaining Assertiveness: Overcoming Setbacks, Building Resilience and Continuous Improvement
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