Masterclass Certificate in Automotive Retail Customer Service Best Practices
-- ViewingNowThe Masterclass Certificate in Automotive Retail Customer Service Best Practices course is a comprehensive program designed to enhance the skills of automotive retail professionals. This course emphasizes the importance of exceptional customer service in the automotive industry, where building strong relationships is vital for business success.
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GBP £ 149
GBP £ 215
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⢠Automotive Retail Customer Service Foundations
⢠Understanding Customer Needs and Preferences
⢠Building Rapport and Relationships with Customers
⢠Effective Communication in Automotive Retail
⢠Handling Customer Complaints and Difficult Situations
⢠Selling Techniques for Automotive Retail Customer Service
⢠Follow-Up and After-Sales Service Strategies
⢠Utilizing Technology for Automotive Retail Customer Service
⢠Implementing Continuous Improvement in Customer Service
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