Masterclass Certificate in Improving Communication through Active Listening

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The Masterclass Certificate in Improving Communication through Active Listening is a comprehensive course designed to enhance your listening skills, a vital yet often overlooked aspect of communication. This certification program emphasizes the importance of active listening in both personal and professional settings, where effective communication is essential for success.

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AboutThisCourse

In today's fast-paced and increasingly connected world, the demand for professionals with exceptional communication skills has never been higher. By equipping learners with the tools and techniques to practice active listening, this course empowers them to build stronger relationships, resolve conflicts more effectively, and foster better team collaboration. Through a series of engaging and interactive lessons, this course covers critical topics such as recognizing barriers to active listening, understanding nonverbal cues, and developing empathy. By completing this course, learners will not only differentiate themselves in the job market but also acquire a valuable skill set that will serve them well in their careers and personal lives.

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CourseDetails

• Understanding Active Listening: Definition and Importance
• The Science of Hearing vs. Active Listening
• Barriers to Effective Listening and How to Overcome Them
• Key Elements of Active Listening: Body Language, Paraphrasing, and Questioning
• Active Listening Techniques in Conflict Resolution
• Active Listening for Empathy and Emotional Intelligence
• Improving Communication in the Workplace with Active Listening
• Active Listening in Customer Service: Case Studies and Best Practices
• Practical Exercises and Role-Plays for Active Listening Skills Development
• Final Assessment and Certification

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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MASTERCLASS CERTIFICATE IN IMPROVING COMMUNICATION THROUGH ACTIVE LISTENING
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UK School of Management (UKSM)
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05 May 2025
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