Masterclass Certificate in Tourism Emotional Experience Design
-- ViewingNowThe Masterclass Certificate in Tourism Emotional Experience Design is a comprehensive course that focuses on creating memorable and impactful experiences for tourists. This program highlights the importance of emotional connection in the tourism industry, which sets it apart from traditional tourism courses.
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โข Understanding Tourism Emotional Experience Design: This unit will cover the basics of emotional experience design in tourism, including its importance and benefits.
โข Design Thinking for Tourism Experiences: This unit will teach students how to use design thinking principles to create memorable and impactful tourism experiences.
โข Customer Experience Journey Mapping: Students will learn how to map the customer experience journey, identify pain points and opportunities, and design interventions to improve emotional experiences.
โข Sensory Branding in Tourism: This unit will explore how to leverage sensory branding techniques to create unique and emotionally engaging tourism experiences.
โข Storytelling for Emotional Connection: Students will learn how to use storytelling to create emotional connections and enhance tourism experiences.
โข Technology and Emotional Experience Design: This unit will cover the role of technology in emotional experience design, including virtual and augmented reality, AI, and mobile applications.
โข Evaluating Emotional Experience Design: Students will learn how to evaluate the effectiveness of emotional experience design, including measuring emotional engagement and customer satisfaction.
โข Ethics in Emotional Experience Design: This unit will cover the ethical considerations of emotional experience design, including privacy, consent, and cultural sensitivity.
โข Case Studies in Tourism Emotional Experience Design: Students will analyze real-world examples of emotional experience design in tourism, identifying best practices and areas for improvement.
โข Capstone Project: Students will apply their knowledge of emotional experience design to create a comprehensive tourism experience design plan, including research, ideation, prototyping, and testing.
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
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- ThreeFourHoursPerWeek
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