Executive Development Programme in Empathy for Performance
-- ViewingNowThe Executive Development Programme in Empathy for Performance is a certificate course designed to enhance emotional intelligence in the workplace. This program emphasizes the importance of empathy as a key driver of performance, effective communication, and leadership.
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โข Understanding Empathy: Definition, Importance, and Benefits
โข Developing Empathetic Leadership: Emotional Intelligence and Communication Skills
โข Empathy in Customer Relationship Management: Enhancing Customer Experience and Loyalty
โข Employee Engagement through Empathy: Improving Motivation, Productivity, and Retention
โข Inclusive and Diverse Workplace: Fostering Empathy and Respect for All
โข Conflict Resolution and Negotiation: Empathetic Approaches to Managing Disputes
โข Empathy-driven Decision Making: Balancing Business Objectives and Human Values
โข Measuring and Evaluating Empathy: Metrics and Best Practices
โข Building a Culture of Empathy: Strategies and Case Studies
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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