Certificate in Service Design Research Techniques

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The Certificate in Service Design Research Techniques is a comprehensive course that equips learners with the essential skills needed to excel in the rapidly growing field of service design. This course emphasizes the importance of understanding user needs, behaviors, and motivations to create effective and innovative service solutions.

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AboutThisCourse

In today's service-oriented economy, there is a high demand for professionals who can design and improve services that meet customer needs and expectations. This course provides learners with the latest research techniques and methodologies used in service design, giving them a competitive edge in the job market. Throughout the course, learners will gain hands-on experience with various research tools and techniques, such as user interviews, surveys, and data analysis. They will also learn how to communicate their findings effectively to stakeholders and use their insights to inform service design decisions. By the end of the course, learners will have a solid understanding of service design research techniques and how to apply them in real-world scenarios. This knowledge will be invaluable for career advancement in a variety of industries, including healthcare, finance, technology, and hospitality.

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CourseDetails


• Service Design Thinking
• User Research Methods
• Data Analysis for Service Design
• Prototyping and Iterative Design
• Usability Testing
• Stakeholder Management in Service Design
• Service Blueprinting
• Measuring Service Design Success
• Ethnographic Research Techniques
• Inclusive Design in Service Innovation

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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CERTIFICATE IN SERVICE DESIGN RESEARCH TECHNIQUES
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UK School of Management (UKSM)
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05 May 2025
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