Global Certificate in Public Sector Communication Techniques

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The Global Certificate in Public Sector Communication Techniques is a comprehensive course designed to enhance communication skills in the public sector. This course highlights the importance of effective communication in public service and provides learners with the essential tools and techniques needed to excel in their careers.

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AboutThisCourse

In today's rapidly changing world, the demand for skilled communicators in the public sector is higher than ever. This course equips learners with the ability to engage with stakeholders, build relationships, and influence policy decisions. By completing this course, learners will have the skills needed to advance their careers in a variety of public sector roles. The course covers a range of topics, including strategic communication planning, media relations, public speaking, and crisis communication. Learners will have the opportunity to practice these skills through hands-on exercises and real-world case studies. By the end of the course, learners will have a deep understanding of the communication techniques needed to succeed in the public sector.

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โ€ข Effective Communication in the Public Sector: Understanding the importance of clear and concise communication in the public sector, techniques to improve communication skills, and overcoming common barriers. โ€ข Stakeholder Engagement: Identifying key stakeholders, engaging with them effectively, and managing their expectations in a public sector context. โ€ข Media Relations: Building positive relationships with the media, handling media inquiries, and crafting effective press releases. โ€ข Crisis Communication: Developing and implementing effective crisis communication strategies, managing public perceptions, and communicating with transparency and accountability. โ€ข Digital Communication: Leveraging digital channels for public sector communication, creating engaging online content, and measuring the impact of digital communication efforts. โ€ข Cross-Cultural Communication: Understanding cultural differences and similarities, adapting communication styles to different cultural contexts, and promoting diversity and inclusion. โ€ข Writing for Public Sector Audiences: Crafting clear and concise written communication, tailoring messages to different public sector audiences, and using plain language to improve readability. โ€ข Public Speaking and Presentation Skills: Developing confident and effective public speaking skills, designing engaging presentations, and using visual aids to enhance communication.

โ€ข Interpersonal Communication in the Public Sector: Building positive relationships with colleagues, managing conflicts, and promoting collaboration and teamwork.

Note: The above list is not exhaustive, and other units may be included in a Global Certificate in Public Sector Communication Techniques program depending on the specific needs and goals of the learners.

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
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StandardMode GBP £99
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  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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GLOBAL CERTIFICATE IN PUBLIC SECTOR COMMUNICATION TECHNIQUES
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UK School of Management (UKSM)
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05 May 2025
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