Executive Development Programme in Customer Ret
-- ViewingNowThe Executive Development Programme in Customer Ret is a certificate course designed to empower professionals with the skills necessary to excel in customer retention and relationship management. In an era where customer experience is a key differentiator, this programme is increasingly important for business growth and sustainability.
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โข Understanding Customer Retention
โข Importance of Customer Retention in Business Success
โข Customer Lifetime Value and Its Impact on Business Growth
โข Strategies for Improving Customer Retention Rates
โข Analyzing Customer Behavior and Preferences for Retention
โข Building Customer Loyalty and Advocacy
โข Leveraging Data and Technology for Customer Retention
โข Customer Service Excellence and Retention
โข Creating Effective Customer Retention Programs
โข Measuring and Evaluating Customer Retention Success
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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