Professional Certificate in Crisis Communication Management: Effective Response

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The Professional Certificate in Crisis Communication Management: Effective Response course is a comprehensive program designed to equip learners with the essential skills required to manage communication during crises. This course highlights the importance of crisis communication in maintaining stakeholder trust, managing reputation, and ensuring business continuity.

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AboutThisCourse

In today's fast-paced and unpredictable business environment, the demand for crisis communication professionals has significantly increased. This course provides learners with the latest tools, techniques, and best practices in crisis communication, helping them to effectively respond to crises, manage stakeholder expectations, and minimize damage. By completing this course, learners will gain a deep understanding of the crisis communication lifecycle, from preparation and planning to response and recovery. They will also develop critical skills in message development, media relations, social media management, and stakeholder engagement, positioning themselves for career advancement in this growing field.

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CourseDetails

• Introduction to Crisis Communication Management
• Understanding Crisis and Its Impact
• Developing a Crisis Communication Plan
• Effective Messaging and Communication Strategies in Crisis
• Stakeholder Engagement and Communication in Crisis
• Media Relations during Crisis Situations
• Social Media Management in Crisis Communication
• Training and Simulation Exercises for Crisis Communication
• Evaluating and Improving Crisis Communication Performance
• Ethical Considerations in Crisis Communication Management

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN CRISIS COMMUNICATION MANAGEMENT: EFFECTIVE RESPONSE
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UK School of Management (UKSM)
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05 May 2025
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