Executive Development Programme in Empathy & Communication Effectiveness

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The Executive Development Programme in Empathy & Communication Effectiveness is a certificate course that empowers learners with essential skills for career advancement. In today's fast-paced and diverse business environment, effective communication and empathy are critical for success.

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AboutThisCourse

This course focuses on enhancing learners' ability to understand and share the feelings of others, build strong relationships, and communicate their ideas clearly and persuasively. It is designed to equip professionals with the skills they need to excel in leadership positions, where emotional intelligence and interpersonal communication are key drivers of success. With a strong emphasis on practical application, this programme provides learners with the opportunity to practice and refine their communication and empathy skills through interactive exercises, case studies, and real-world scenarios. By completing this course, learners will be able to demonstrate a deep understanding of the importance of empathy and communication effectiveness in the workplace and possess the skills necessary to succeed in their careers.

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CourseDetails

• Understanding Empathy: Its Importance and Role in Effective Communication
• The Science of Communication: An In-depth Look at Verbal, Non-verbal, and Written Communication
• Developing Active Listening Skills: The Key to Demonstrating Empathy
• Empathetic Questioning: How to Ask Questions that Build Connection and Trust
• Cultivating Emotional Intelligence for Improved Empathy and Communication
• Overcoming Communication Barriers: Identifying and Addressing Common Obstacles in the Workplace
• The Power of Perspective-taking: How to See Things from Another Person's Point of View
• Crafting Compassionate Responses: Techniques for Delivering Empathetic Feedback and Messages
• Building Strong Relationships through Effective Communication and Empathy
• Practical Applications: Real-world Scenarios and Role-playing Exercises to Enhance Empathy and Communication Skills

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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CourseFee

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN EMPATHY & COMMUNICATION EFFECTIVENESS
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UK School of Management (UKSM)
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05 May 2025
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