Professional Certificate in Client Communication EQ
-- ViewingNowThe Professional Certificate in Client Communication EQ is a powerful course designed to enhance your emotional intelligence (EQ) and communication skills. In today's fast-paced and competitive business world, effective client communication is vital for career growth and success.
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โข Understanding Emotional Intelligence (EQ) & Its Importance in Client Communication
โข Developing Active Listening Skills for Effective Client Engagement
โข Mastering Non-Verbal Communication & Body Language Techniques
โข Empathy in Client Communication: Perspective-Taking & Emotional Connection
โข Using Assertive Communication to Manage Client Expectations & Conflicts
โข Adapting Communication Styles for Different Client Personalities & Needs
โข Building Rapport & Trust through Authenticity & Openness
โข Handling Difficult Client Situations with Tact & Professionalism
โข Providing Constructive Feedback & Resolving Client Complaints Effectively
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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