Executive Development Programme in Service Operations: High-Performance Strategies

-- ViewingNow

The Executive Development Programme in Service Operations: High-Performance Strategies certificate course is a comprehensive program designed to enhance your understanding of service operations and its crucial role in organizational success. This course is essential in today's industry, where service operations are increasingly becoming a strategic differentiator.

4,0
Based on 4.004 reviews

6.688+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

AboutThisCourse

The course equips learners with essential skills in service operations management, covering topics such as process optimization, performance measurement, and service innovation. It is highly relevant for professionals in various industries, including hospitality, healthcare, finance, and IT services. By the end of this course, learners will be able to design and implement high-performance service operations strategies, leading to improved customer satisfaction, increased productivity, and overall business growth. This program is a valuable investment for professionals seeking career advancement in service operations management and a great opportunity to network with like-minded individuals.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

NoWaitingPeriod

CourseDetails

• Service Strategy: Understanding the critical role of service operations in an organization's overall strategy, and the importance of aligning service operations with business goals.
• Service Design: Developing service offerings that meet customer needs and align with business objectives, including best practices for service blueprinting and journey mapping.
• Service Transition: Managing the transition of new or modified services into the live environment, ensuring minimal disruption and maximum effectiveness.
• Service Operation: Optimizing day-to-day service delivery, including incident management, problem management, and change management.
• Service Continuity Management: Ensuring the continuity of critical services in the face of disruptions, including disaster recovery and business continuity planning.
• Service Reporting and Metrics: Developing and implementing effective service reporting and metrics, including key performance indicators (KPIs) and service level agreements (SLAs).
• Service Improvement: Continually improving service operations through root cause analysis, process improvement initiatives, and customer feedback mechanisms.
• Service Leadership and Management: Developing the leadership and management skills required to effectively lead and manage service operations teams, including coaching, mentoring, and performance management.
• Service Innovation: Encouraging and enabling innovation in service operations, including the adoption of new technologies and service delivery models.

Note: The above units are not ranked or prioritized in any specific order.

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

ReceiveCertificateCompletion

WhyPeopleChooseUs

LoadingReviews

FrequentlyAskedQuestions

WhatMakesCourseUnique

▼

HowLongCompleteCourse

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

WhenCanIStartCourse

▼

WhatIsCourseFormat

▼

CourseFee

MostPopular
FastTrack GBP £149
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
WhatsIncludedBothPlans
  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
AllInclusivePricing

GetCourseInformation

WellSendDetailedInformation

PayAsCompany

RequestInvoiceCompany

PayByInvoice

EarnCareerCertificate

SampleCertificateBackground
EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE OPERATIONS: HIGH-PERFORMANCE STRATEGIES
IsAwardedTo
LearnerName
WhoHasCompletedProgramme
UK School of Management (UKSM)
AwardedOn
05 May 2025
BlockchainId s-1-a-2-m-3-p-4-l-5-e
AddCredentialToProfile
SSB Logo

4.8
Nova Inscrição
→ Ver Curso