Executive Development Programme in Consultative Communication Skills for Effective Consultants
-- ViewingNowThe Executive Development Programme in Consultative Communication Skills for Effective Consultants is a certificate course designed to enhance consultants' communication abilities, essential for career advancement. With a focus on practical skills and real-world application, this programme addresses the growing industry demand for consultants who can communicate effectively at all levels.
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โข Understanding Consultative Communication: This unit will cover the basics of consultative communication, its importance, and how it differs from traditional communication methods.
โข Active Listening and Empathy: This unit will focus on the key skills of active listening and empathy, and how they can be developed to improve consultative communication.
โข Asking Open-Ended Questions: This unit will teach the importance of open-ended questions in consultative communication, and how to formulate them effectively.
โข Building Rapport and Trust: This unit will cover the importance of building rapport and trust with clients, and strategies for achieving this.
โข Providing Constructive Feedback: This unit will teach consultants how to provide constructive feedback that is both helpful and well-received by clients.
โข Influencing and Negotiating: This unit will focus on the skills of influencing and negotiating, and how they can be used to achieve positive outcomes in consultative communication.
โข Presenting Data and Insights: This unit will cover best practices for presenting data and insights in a consultative context, to inform and persuade clients.
โข Overcoming Communication Barriers: This unit will explore common communication barriers and how to overcome them in consultative situations.
โข Cross-Cultural Communication: This unit will address the challenges and opportunities of cross-cultural communication, and strategies for effective communication across different cultures.
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