Executive Development Programme in Customer Persuasion Tactics

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The Executive Development Programme in Customer Persuasion Tactics is a certificate course designed to empower professionals with the skills to influence customer behavior and drive business growth. In today's competitive market, understanding customer persuasion tactics is crucial for career advancement and success.

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This programme addresses the increasing industry demand for experts who can effectively communicate, negotiate, and persuade customers. It equips learners with essential skills such as reading non-verbal cues, using persuasive language, and building rapport. By the end of the course, learners will have acquired a deep understanding of customer psychology, enabling them to make informed decisions and drive customer engagement. The programme is highly interactive, with real-world case studies, role-playing exercises, and group discussions. Learners will have the opportunity to practice and hone their skills, ensuring they are well-prepared to apply their knowledge in the workplace. This course is an excellent investment for professionals looking to advance their careers and make a meaningful impact in their organization.

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โ€ข Understanding Customer Psychology
โ€ข Principles of Persuasion and Influence
โ€ข Effective Communication Skills for Customer Persuasion
โ€ข Building Rapport and Trust with Customers
โ€ข Identifying Customer Needs and Wants
โ€ข Tailoring Persuasive Messages to Customer Segments
โ€ข Overcoming Objections and Closing Sales
โ€ข Leveraging Customer Feedback for Continuous Improvement
โ€ข Ethical Considerations in Customer Persuasion Tactics

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN CUSTOMER PERSUASION TACTICS
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
UK School of Management (UKSM)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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