Executive Development Programme in Active Listening and Questioning

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The Executive Development Programme in Active Listening and Questioning is a certificate course designed to enhance communication skills critical for career advancement. With the increasing industry demand for effective communicators, this programme equips learners with the ability to listen actively and ask insightful questions, leading to improved collaboration, reduced misunderstandings, and increased productivity.

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About this course

The course covers essential skills such as empathic listening, understanding verbal and non-verbal cues, and applying different questioning techniques to foster better relationships with colleagues, clients, and stakeholders. By completing this programme, learners will demonstrate a commitment to professional development, improved emotional intelligence, and an ability to influence decisions and outcomes positively. Invest in this Executive Development Programme to gain a competitive edge, improve your communication skills, and advance your career in any industry. Enroll today and become a more effective listener and communicator.

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Course Details

Introduction to Active Listening: Understanding the importance and benefits of active listening in the workplace.
Barriers to Active Listening: Identifying common obstacles and how to overcome them.
Key Elements of Active Listening: Exploring the essential components, such as body language, patience, and empathy.
Effective Questioning Techniques: Learning how to ask open-ended and clarifying questions to enhance understanding.
Listening for Understanding: Developing the ability to interpret messages and respond appropriately.
Dealing with Distractions: Practicing focus and concentration to minimize interruptions.
Non-Verbal Communication: Recognizing and interpreting non-verbal cues and their impact on communication.
Building Rapport through Active Listening: Fostering trust and strengthening relationships with colleagues.
Conflict Resolution through Active Listening: Utilizing active listening skills to manage and resolve conflicts.
Assessing and Improving Active Listening Skills: Evaluating and refining personal listening abilities through feedback and practice.

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Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
EXECUTIVE DEVELOPMENT PROGRAMME IN ACTIVE LISTENING AND QUESTIONING
is awarded to
Learner Name
who has completed a programme at
UK School of Management (UKSM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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