Certificate in Business Etiquette for Customer Service
-- ViewingNowThe Certificate in Business Etiquette for Customer Service is a comprehensive course designed to enhance your professionalism and improve customer interactions. This program emphasizes the importance of proper business etiquette in today's competitive business landscape, where positive customer experiences can significantly impact a company's success.
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โข Understanding Business Etiquette
โข Professional Communication Skills
โข Customer Service Techniques
โข Dress Code and Personal Presentation
โข Telephone and Email Etiquette
โข Meeting and Greeting Etiquette
โข Dining Etiquette for Business Meetings
โข Conflict Resolution and Problem Solving
โข Body Language and Non-Verbal Communication
โข Cultural Sensitivity and Diversity Awareness
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